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FAQs
Frequently asked questions
No! You can start your 14-day trial immediately just by logging in with Google, GitHub, or Meta. The trial runs on the Full-Time plan and includes 15 AI credits to test the platform, build your personas, and generate proposals. We only ask for payment details if you decide to subscribe to a paid plan after experiencing the value.
Every time you generate or rewrite a cover letter/proposal, it costs 1 AI credit. More complex tasks, like summarizing your work history for a PDF resume, cost 2 credits. If you run out of credits mid-month, you can easily upgrade to a higher tier from your dashboard to unlock more. Credits reset automatically at the beginning of your next billing cycle.
To protect your privacy and bypass LinkedIn's API restrictions, we use a simple, secure upload method. Go to your LinkedIn profile, click "More" > "Save to PDF," and upload that document in your Prozilio Onboarding wizard. Our AI will instantly extract your skills and job history to build your Personas.
You can cancel your subscription at any time directly from your Account Settings dashboard. If you cancel, your portfolio and monthly AI credits will remain active until the end of your current paid billing cycle.
We aim to respond to all inquiries within 24 hours during regular business days. If you are on the Full-Time or Agency plan, your ticket is automatically bumped to our priority queue for faster resolution.